Privacy Policy

Privacy Policy – VIP Fast Track / Cancun Airport VIP Services

Effective Date: jan 05 2025

1. Introduction

VIP Fast Track / Cancun Airport VIP Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Identifiable Information (PII): Name, email address, phone number, passport details, and payment information.

  • Travel Details: Flight information, arrival and departure times, and special service requests.

  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use the collected data for:

  • Processing service bookings and payments.

  • Communicating service confirmations and updates.

  • Improving user experience and website functionality.

  • Complying with legal and regulatory requirements.

  • Marketing and promotional communications (only with user consent).

4. Data Protection & Security

We implement strict security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. Payment transactions are encrypted, and access to personal data is restricted to authorized personnel only.

5. Data Sharing

We do not sell, rent, or trade personal information. However, we may share your data with:

  • Airport authorities and service partners to facilitate VIP services.

  • Payment processors for secure transactions.

  • Legal or regulatory bodies if required by law.

6. Cookies & Tracking Technologies

We use cookies to enhance website performance and user experience. Users can manage cookie preferences through browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfill service obligations and comply with legal requirements. After this period, data is securely deleted.

8. User Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of your stored data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any inquiries or data protection concerns, please contact us at bookings@alturavip.com .