Frequently asked questions
What does Altura VIP Cancún do at Cancun?
A greeter meets your party and stays with you through the airport formalities for your booked journey type.
When is the service available?
Service is available 24 hours a day.
How far in advance should I book?
We ask for at least 48 hours' notice.
How much does it cost?
Arrival VIP Fast Track: $500 per person. Departure VIP Fast Track & Lounge: $500 per person. Full Service VIP Arrival + Departure: $975 per person.
Who delivers the service?
Your service is delivered by the VIP services team of ASUR, the operator of Cancun International Airport, and coordinated end-to-end by Altura VIP.