By confirming this booking at Cancun International Airport (CUN), you agree to these Terms & Conditions. Services are subject to ASUR airport authority regulations, security protocols, and airline operations. Passengers are responsible for providing accurate flight details and notifying Altura VIP of any schedule changes in writing; failure to do so may result in service disruption or no-show status. Altura VIP acts as a service coordinator and is not liable for delays caused by immigration authorities, security procedures, or force majeure. Lounge access is strictly for the number of confirmed passengers. Any operational inability by airport authorities to provide the service will result in a full refund. These terms govern the premium VIP services provided at CUN airport and do not limit mandatory consumer rights under applicable law.
