Stylized illustration of Cancun, Mexico — about

About Altura VIP Cancún

Who we are

Altura VIP Cancún is part of Altura VIP, in business since 2022. We arrange airport meet and assist: a person who meets you at Cancun and stays with you through each step your service includes.

Who we look after

Families travelling with children and luggage. Executives on a tight schedule. Artists and public figures who value discretion. Anyone who would rather not handle an unfamiliar airport alone.

How it works

You book online with your flight details. We confirm by email and tell you where to meet. On the day your agent is at the meeting point with your name, and walks with you through the airport steps included in your service.

How we work

We keep your travel private. We say plainly what is included and what is not. Queues, inspections and airline decisions belong to the airport and the airline, and we never promise them.

The people who meet you

  • Meet at the gate
  • Meet & assist
  • Baggage assistance
  • Customs assistance
  • Meet at the kerbside
A uniformed agent escorting a family with luggage through an airport terminal corridor.